Wigsbuy.com Reviews

1.5

/5.0

45 customer reviews

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38

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reviewers recommend

Wigsbuy.com

Wigsbuy.com, known for its wigs, hairpieces, and accessories, is rated 1.5 out of 5. The rating reflects how women, fashion enthusiasts, and performers view their experience with Wigsbuy.com. Reviews of Wigsbuy.com are verified before publication.

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45 Reviews on Wigsbuy.com

by Alma

Sep 18, 2022

Do NOT buy from them

Do NOT buy from them. The wig I ordered was NOT the wig I received. I threw that crap in the trash. I wish I had read the reviews before I ordered from these clowns. Save yourself time, aggravation and money. Dam

by Edward

Sep 16, 2022

Terrible Wigs & Service

Wigs pictured look great, but not what you receive. I even sent emails prior to ordering asking if the wigs I wanted were 100% human hair. Their service department said they were. I ordered the two I wanted. Neither are human hair, style nothing like the website images, & one was even violet. I have emailed since the receipt of the wigs, no response. My order was almost $300. Do not buy from this company!

by Gilbert A.

Sep 09, 2022

WigsBuy poor quality

I ordered a wig from WigsBuy. I never received a tracking notice of any kind. The wig looks nothing like the picture, feels like straw, has a cowlick, very poor quality. I have requested a refund, denied. I am filing a dispute with my credit card company. Save yourself a lot of grief and do not buy from WigsBuy.

by Nelson814

Sep 06, 2022

UNLAWFUL FRADULENT COMPANY!!!

They advertise 100% satisfaction guarantee, send you a poor quality wig, refuse to honor the return policy without fighting with them, and then send you return instructions which violate Federal customs laws. They ask you to return the items as "gifts or samples" and to underreport the value of the item - and this is in writing! So you are required to break the law in order to return items to them. I've reported them for customs violations but they should not be allowed to do business in the US.

by Allan M.

Sep 06, 2022

Fraudulent Unlawful Company - DO NOT PURCHASE FROM THEM

They advertise 100% satisfaction guarantee, send you a poor quality wig, refuse to honor the return policy without fighting with them, and then send you return instructions which violate Federal customs laws. They ask you to return the items as "gifts or samples" and to underreport the value of the item - and this is in writing! So you are required to break the law in order to return items to them. I've reported them for customs violations but they should not be allowed to do business in the US.

by Caroline176

Sep 01, 2022

Awful wig purchase

If I had the option to give a zero, that would be my rate. I ordered wig color HH#1B, which is a short gray color. I ordered it on 07-14-2022 and received it 09-01-2022. What I received is a dark brown wig that looks awful. DO NOT waist your money with this company.

by Sally693

Aug 03, 2022

Sorryly disappointed

I do a good deal of online shopping and pride myself in thoroughly researching products before a purchase. I've been looking for a highlighted short choppy cut wig and found one on WigsBuy. I did NOT do a search for reviews and am so sorry for this mistake. I received a package with a wig sized for a doll's head, color brown made out of what I would call straw cut from a bowl. This company needs to be drummed out of business.

by Burns101

May 31, 2022

Misrepresented wigs from pictures

The wigs I received after a long wait did not in any way match the advertising pictures. The models are pictures of actual real hair styles not wig. When I contacted support I got ghosted. The website has no return policy or option. Do not use this site to buy a wig. It had no style or color just very awfully made and bad color. I have a receipt and can post pictures later.

by Larry

May 29, 2022

Do NOT buy from this company

Ordered wig for my mother who is undergoing chemo. The completely wrong wig was sent to is - had a part placed directly in the middle of the wig. I notified the company who informed me that they could provide me with a 25.00 credit. A 250.00 dollar wig - sent the wrong wig and had the audacity to offer me 25.00. I insisted on a full refund or at least send me the correct wig. Nope - at that point they offered 150.00 if i returned the wig and paid shipping. The customer service department is a joke. Stay away from this company. Very disappointed.

by Wood230

May 15, 2022

Huge disappointment

I spent nearly $200 to get a wig that took three weeks to arrive and looks nothing like the picture. What I ordered was ash blonde human hair with beachy waves. What I got was a yellow blonde shiny synthetic mess of bouncy curls. I'm going to have to make it work somehow since the cost to ship it back to China is too high. I tried leaving a negative review on their website but it wouldn't post.

Wigsbuy.com Q&A

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Ask a Wigsbuy.com question and get answers!

Q:

Do your wigs look like the picture if ordered as pictured?

A:

No it does not look like the wig that was in the picture at all.

by Howard Montgomery - September 20, 2020

A:

No, far from it. The construction of the wig is appalling and unusable.

by Davidson356 - December 18, 2019

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Q:

Did you experience any bad reactions from using WigsBuy?

A:

Yes order was nothing like they describe and they wont sent address to return wigs or give refund

by Anthony908 - May 27, 2020

A:

It's not human hair. I sent the wig back the next day and received 50% of my $215 purchase price.

by Kenneth C. - March 06, 2019

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Q:

i ordered and paid for order over 20 days ago still no response to emails and no wig

A:

I ordered 2 wigswhich I paid $305 for! Still no wigs but i havent as yet given Up all hope and dont want to believe its a scam. Order Number #WC 181107A3139 Order Number #WC 181107A0931 Please reply i neef them desparately

by Clarence B. - November 21, 2018

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Q:

How long does it take to get an expedited order? I paid for expedited service on Feb. 14 I have not received my order yet!

A:

Why are the people that work for Your Company so disrespectful I called to ask them around how long it would be before my order came One guy named James stated that I could S... his D... I told him to have his Mother suck it like she been doing & that this is a scamming $#*! Company because You cant talk to anyone Descent& Respectable.

by Earl263 - July 24, 2018

A:

Me too, 1049036,,,, waiting! 3 weeks on expedite!

by Ivan684 - March 29, 2017

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Q:

Do you have a store walk in in the US? If so, where? I am in Canton GA

A:

You are absolutely right Carol. Stay away from the folks!

by Douglas Coleman - June 04, 2016

A:

They are located in China. They do NOT have any "in-stock" and they do not know the colors or their products very well. Be hesitant over all of the 5 star people who comment here. Ask if those 5 star people are from the U.S. or abroad and details about their orders. I have found several to be from China by the time they respond to my email messages...

by Luis D. - June 03, 2016

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